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General terms and conditions

This website is provided by General practitioner Gielen & Ms L.M. Rimmelzwaan, trading under the name Amstelveen North General Practice, hereinafter referred to as: in practice.

The following terms and conditions apply to the use of this website and all services offered through this website. By using the website, you agree to these terms and conditions.

Article 1. Use of the website

1.1 If the website contains an (additional) secure environment, you must register in order to use all functionalities. After registration and, if applicable, approval of your account by the practice, you can log in and use the services offered.

1.2 You are responsible for handling your login details with care. Your username and password are personal and may not be shared with others. The practice may assume that actions performed via your account have been carried out by you, unless you report in good time that unauthorised persons have gained access to your account.

1.3 If necessary for the provision of a service requested by you, the practice may ask you to provide additional identifying information.

1.4 The practice reserves the right to refuse registration, for example if the conditions for safe and responsible use are not met.

1.5 The medical information on this website is intended for general information purposes only. This information can never replace a personal consultation with your general practitioner or other healthcare provider. For personal medical advice, you should always contact the practice.

1.6 Personal data may be processed via the website. Information about this can be found in the practice's privacy statement.

Article 2. Rules of use

2.1 It is not permitted to use the website in a manner that is contrary to Dutch law and regulations, public order or morality.

2.2 If the practice finds that these conditions are being violated, or receives a complaint about this, it may address this with you and take appropriate measures. In urgent or serious cases, the practice may intervene immediately without prior warning.

2.3 If, in the opinion of the practice, nuisance, damage or danger arises for the functioning of its systems, network or services (e.g. due to overload, data leaks, viruses or other harmful software), the practice is entitled to take all reasonably necessary measures to prevent or terminate this.

2.4 The practice is entitled to report criminal offences. Personal data will only be provided to third parties if this is necessary on the basis of a legal obligation, a legitimate interest, or in compliance with the applicable privacy legislation (GDPR).

2.5 If the practice suffers damage as a result of a breach of these terms and conditions, it may recover this damage from the offender, to the extent permitted by law.

Article 3. Availability and maintenance

3.1 The practice makes every effort to ensure that the website functions properly and to plan maintenance carefully. Maintenance that leads to temporary restrictions will, if possible, be carried out at times when there are relatively few visitors. Emergency maintenance may take place at any time.

3.2 The practice may modify or expand the content and functionalities of the website.

Article 4. Intellectual property

All intellectual property rights relating to the website, software, texts, images and other content are vested in the practice or its licensors. It is not permitted to copy, distribute or otherwise use these materials without prior written permission, unless this is permitted by law.

Article 5. Duration and termination

5.1 By creating an account, an agreement is established between you and the practice. This agreement is valid for an indefinite period.

5.2 You may terminate this agreement at any time by notifying the practice by email.

5.3 The practice is entitled to terminate an account if it has not been used for a period of eighteen months. Prior to this, a reminder message will be sent to the email address known to the practice.

5.4 Termination of the account does not affect the legal obligation to retain medical data as laid down in the WGBO.

Article 6. Changes to terms and conditions

6.1 The practice reserves the right to amend these terms and conditions.

6.2 Changes will be announced on the website at least fourteen days before they take effect, so that you can take note of them. Minor changes may be implemented immediately.

6.3 If you do not wish to accept a change, you may terminate the agreement before the date of entry into force. Continued use of the website after that date constitutes acceptance of the amended terms and conditions.

Article 7. Other provisions

7.1 These terms and conditions are governed by Dutch law.

7.2 Disputes arising from the use of the website shall, insofar as mandatory law permits, be submitted to the competent court in the district where the practice is located.

7.3 Online contact, such as eConsultations and requests for repeat prescriptions, is subject to the applicable KNMG guidelines and professional standards for online doctor-patient contact.

7.4 If any provision in these terms and conditions proves to be void or invalid, the other provisions shall remain in full force and effect. The provision in question shall be replaced by a provision that corresponds as closely as possible to the intention of the original provision.

7.5 The practice is entitled to transfer its rights and obligations under this agreement to a third party that takes over the website or the practice activities.

7.6 Deviations from these terms and conditions are only valid if they have been confirmed in writing by the practice.

7.7 Questions regarding these terms and conditions may be directed to the practice.


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